Privacy Notice – Calm and Grow CIC

At Calm and Grow CIC, we are committed to protecting your personal information and handling it with care, transparency, and respect.

This privacy notice explains how we collect and use your data when you access our Regulate to Co-Regulate coaching programmes and audio resources.

Who we are

Calm and Grow CIC provides coaching programmes and digital audio resources designed to support emotional regulation, connection, and wellbeing for parents and families.

What information we collect

When you use this site, we may collect:

• Your name
• Email address
• Purchase details (such as products bought)
• Any information you choose to share when contacting us

How we use your information

We use your information to:

• Provide access to your purchased coaching programmes and audio content
• Send important information about your purchase
• Respond to enquiries or support requests
• Send emails about related services or resources, where you have chosen to receive them

Legal basis for processing

We process your personal data under the following lawful bases:

• Contract – to deliver the products and services you have purchased
• Consent – where you opt in to receive emails or updates

Payments and third parties

Payments are securely processed through Stripe.

Our products are hosted and delivered via Payhip.

These providers may process your data on our behalf and have their own privacy and security policies in place.

Data retention

We only keep your personal data for as long as necessary to:

• Provide access to your purchases
• Meet legal, accounting, or reporting requirements

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time (for marketing communications)

How we keep your data safe

We take appropriate steps to ensure your data is stored securely and only accessed when necessary.

Contact

If you have any questions or would like to exercise your rights, please contact:

calmmindcollective@outlook.com

We are committed to creating a safe and respectful space—not just in our work, but in how we handle your information.